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Bridging the Gap: the crucial role of last mile data integration in financial services

Financial firms worldwide are striving to achieve last mile data integration, a process that seamlessly integrates data into business workflows and puts it at the disposal of business users. The goal is to eliminate the need to search through databases or data warehouses for required data, allowing easy access for reporting and financial models, and enabling better decision-making.

By Martijn Groot, VP Marketing and Strategy, Alveo

By Martijn Groot, VP Marketing and Strategy, Alveo
By Martijn Groot, VP Marketing and Strategy, Alveo

Financial services firms spend material amounts on acquiring and warehousing data sets from enterprise data providers, ESG data companies, rating agencies and index data businesses.

However, when this data is not readily available to business users or applications where it impacts decisions those investments will not deliver the return they should be. For many financial services businesses, last mile data integration represents a missing link in ensuring they are optimising the value they obtain from data. The volume of data they need is continuously growing and the bills they face for acquiring it are therefore going up in tandem.

Activating data assets

Ultimately, firms will not get the best out of their investment in data, if they don’t have a way, first, to verify it, and second, to land it into the hands of their users or enable users to self-serve. If the data is conversely, still sitting in a database that is hard to get to, or needs skills to access, then the business will not achieve maximum value from it.

That in a nutshell is why last mile data integration is so important to them. Achieving it does however come with challenges.  Organisations must establish efficient data onboarding processes and transform data sets to meet diverse technical requirements common in their applications landscape. Additionally, maintaining high service levels and responsiveness to requests for new data to be onboarded is vital to build trust and keep business users engaged.

So how can all this best be achieved? The key is efficient data management. To use an analogy, financial data management can be seen in the context of the human body, with the need to manage data flows analogous with the circulation of blood through the arteries. Data gushes in from internal and external sources.

It needs to be cleaned and a process of data derivation and quality measurement applied and then we see the end result in the form of validated and approved data sets.  The overall flow often stops at that point for financial services organisations. But such an approach is incomplete in that it actually ignores last mile data integration. Data may be flowing through the arteries of the organisation but it is not reaching the veins, and capillaries.

That’s where the key step of distribution comes in. This not only enables easier access to the data in whatever format required by lines of business within the organisation but also to set up exports or extracts of relevant data in predefined views or formats that then flow easily into business applications.

Maximizing data ROI

Financial sector organisations understand the need to do this but often they end up doing it in a way that involves a lot of ad hoc manual maintenance at the individual desktop level, which means that process get out of sync; data becomes stale and there is the danger of duplication. All this inevitably ends up impacting the quality of decision-making also.

Effective last mile data integration is an automated process that involves identifying relevant data sources, mapping and cleaning the data and then transforming and loading it into the target system and using data quality and consumption information in a feedback loop. The key to this process is making it easy for the specific business user. It is about understanding the kinds of taxonomies and nomenclature the user is expecting and then being able to mould, build and shape the data being presented in a way that best suits that user.

Financial services firms that get all this right will be well placed to unlock the full potential of their investment in data and maximise the ROI on the data they purchase. Ultimately, by delivering on this process and verifying and making data readily available to users, organisations will put themselves in the best possible position to make informed decisions, streamline operations, and position themselves for ongoing success.

CategoriesAnalytics IBSi Blogs IBSi Flagship Offerings

Embracing technology to navigate economic turbulence in the financial services sector

Guy Mettrick, VP, Financial Services at Appian
Guy Mettrick, VP, Financial Services at Appian

Today’s dynamic financial landscape has exposed the vulnerabilities of the financial services sector and shattered preconceived notions about banks’ regulatory resilience. The rapid collapse of once-revered institutions highlights the fragility of the banking sector in the face of economic turbulence and unforeseen market shifts.

With analysts scrambling to dissect the factors behind these failures, it is crucial to consider the broader implications for the financial services industry and the potential ripple effects on the overall economy.

Guy Mettrick, VP, Financial Services at Appian

Adaptive strategies for growth and innovation are becoming increasingly important amidst a background of stricter risk management, reduced lending, and increased regulation. To navigate the unpredictable path ahead that is defined by tightening regulatory frameworks and resource limitations, agility is key.

Balancing regulatory challenges

Mounting regulations driven by factors such as climate change and the push for enhanced compliance are forcing businesses leaders to reconsider their organisation’s strategic approach. The prominence of environmental, social, and governance (ESG) objectives in the financial services sector requires increased attention and significant investments in human resources and technology.

While these circumstances may lead to scaled-back growth aspirations, cost-cutting initiatives and deferred investment decisions, they also present transformative opportunities.

Leveraging technological advancements

During economic uncertainty, technology emerges as a powerful force within the financial services landscape. When it comes to expediting client onboarding, enhancing customer service, and facilitating seamless communication between financial institutions and their clients, automation proves indispensable. Automation enhances process efficiency and efficacy by eliminating manual tasks and minimising errors. Advanced technologies like artificial intelligence, robotic process automation, and process mining empower financial organisations to drive innovation within complex frameworks.

With automation, firms can facilitate real-time reporting and audits that provide tangible evidence of control effectiveness by embedding risk controls directly into their processes. In an era of increasingly stringent regulatory frameworks, this proactive approach to compliance proves invaluable.

The rise of data fabric

One emerging trend is the adoption of enterprise-wide data fabric, project by Market Watch to grow from $1.71 billion in 2022 to $6.97 billion by 2029. Data fabric streamlines the consolidation of data from various systems, a process that has traditionally been challenging and costly. This integration eliminates the need for data migration – a critical prerequisite for successful process automation.

Data fabric seamlessly connects and harmonises existing databases. This breaks down data silos and enables a cohesive and compliant framework that consolidates all relevant data sources. Within the financial services sector, this technology facilitates easy access to vital components such as risk governance policies and customer data.

Financial service providers must adopt adaptive strategies and embrace technology to effectively manage risks, regulations, and growth during an economic downturn. Regulation should not be perceived as a burden. Financial institutions should view technology, particularly process automation, as a catalyst for growth. Automation and data fabric enable these organisations to navigate complexities, streamline operations, and enhance customer experiences. Rather than succumbing to challenges, financial service providers can leverage technology to foster innovation, ensuring resilience in the face of economic uncertainty.

CategoriesAnalytics IBSi Blogs IBSi Flagship Offerings

Transforming financial lnclusion through AI and Machine Learning

Rajat Dayal, CEO, Yabx.
Rajat Dayal, CEO, Yabx

The financial industry is undergoing a profound transformation, largely driven by the growing influence of Artificial Intelligence (AI) and Machine Learning (ML). Within this dynamic landscape, the FinTech sector has emerged as a trendsetter, spearheading the adoption of AI and ML technologies.

By Rajat Dayal, CEO, Yabx

These advancements are redefining sustainable finance, particularly in terms of financial inclusion, by breaking down barriers that have traditionally hindered access to banking services, such as loans and investment opportunities for the unbanked population.

Credit Scoring and Risk Assessment

Yabx’s innovative use of AI/ML algorithms on raw data has led to the creation of 15,000 features for comprehensive financial profiles of borrowers, highlighting their commitment to data-driven lending. This transformation is pivotal, with credit scoring and risk assessment at its core. These systems leverage a diverse range of data to assess an individual’s financial reliability, effectively reducing one of the key risks associated with lending. Machine learning models have elevated the standards of evaluating an individual’s creditworthiness. This innovative approach empowers banks to expand their portfolios without compromising their risk tolerance, offering loans with a more refined risk management strategy.

Recommendation Engines

In a world where choice is paramount, AI-driven recommendation engines come to the forefront. These engines utilise customer behaviour patterns to provide tailored suggestions for financial products and services, especially loan products that align with the unique needs of each consumer. This bespoke process significantly increases the likelihood of successful loan applications, offering a more personalised and user-friendly experience.

Enhancing Customer Segmentation and Personalisation

AI and ML algorithms are now increasingly employed to enhance customer segmentation and personalisation. The ability to categorise consumers based on their financial behaviours and preferences allows for the provision of tailored loan products with unparalleled precision. This level of personalisation is particularly valuable for microbusiness owners, as it reduces the traditional financial bureaucracy, making borrowing more accessible.

Customer Insights and Market Research

AI and ML technologies offer analytical power, enabling organisations to gain deep insights into market trends and customer behaviour. This foresight equips businesses with the ability to adapt to market shifts and cater to the evolving financial needs of their diverse customer base, ensuring they remain competitive.

Automated Customer Onboarding

Efficiency and customer accessibility are at the forefront of the FinTech process. AI-driven solutions automate identity verification and Know Your Customer (KYC) procedures, streamlining the customer onboarding process. This automation ensures that borrowers can promptly access the financial support they need, free from cumbersome administrative delays.

In Action

An exciting example of AI and ML in action is Zed-Fin Loans, powered by Yabx, a pioneering sustainable banking initiative in Zambia driven by a powerful tri-party LAAS partnership. This partnership allows parties from three adjacent industries to work together to bring micro loans to the market in Zambia. Zed-Fin Loans is a testament to the transformative power of collaboration, technology, and innovation. Their success is a resounding endorsement of AI and ML algorithms, displaying their positive impact on Zambia’s financial landscape.

In conclusion, AI and ML are revolutionising the financial sector, making it more inclusive, efficient, and customer centric. These technologies are breaking down barriers and setting new standards, as demonstrated by the success of initiatives like Zed-Fin Loans in Zambia. The future of finance in Zambia and around the world looks to be very promising, thanks to the collaborative power of technology and innovation.

CategoriesAnalytics IBSi Blogs IBSi Flagship Offerings

Unlocking AML efficiency: streamlining compliance with automation

In today’s digital era, businesses are confronted with ever-increasing challenges in achieving anti-money laundering (AML) compliance. However, a new wave of AML experts is transforming the landscape by leveraging advanced automation and configurability capabilities.

By Fraser Mitchell, technical director at SmartSearch 

Fraser Mitchell, technical director, SmartSearch
Fraser Mitchell, technical director, SmartSearch

By leveraging fully automated workflows and extensive search configurability, businesses can tailor their AML processes, resulting in significant time and resource savings.

These automated workflows streamline crucial tasks such as data collection, analysis, and reporting, thereby reducing the risk of human error. Additionally, the configurability aspect enables businesses to adapt their AML practices to meet evolving regulatory requirements, industry standards, and emerging financial crime trends.

The adoption of automation and configurability fosters scalability in AML compliance. As businesses grow and transaction volumes surge, manual processes become increasingly overwhelming and prone to errors. By harnessing technology, regulated firms can handle larger volumes of data, analyse them in real-time, and identify potential risks more effectively.

Next-generation platforms are transforming compliance processes. By leveraging fully automated workflow capabilities, businesses can align their AML workflows with their internal processes, enabling seamless integration across different business functions.

This automation significantly reduces manual efforts and minimises the risk of human error, ultimately enhancing operational efficiency. Businesses can customise their AML workflows by utilising custom risk profiles and watchlist screening configurability. This level of customisation allows users to screen custom lists and adapt their processes according to the specific risk profiles of their clients. By tailoring the configurability to individual needs, businesses can optimise their compliance efforts and ensure regulatory adherence.

A bespoke workflow capability empowers businesses to create rules-based applications and assign tasks based on specific triggers. This automation provides timely outcomes and actions, simplifying the decision-making process for users. Additionally, configurable watchlist screening enables a seamless customer journey for legitimate clients. By automating these processes, businesses can improve customer onboarding and enhance the overall compliance experience.

With a fully-configurable solution, firms can customise their AML operations to align with their unique needs. The platform facilitates the seamless onboarding of clients by offering extensive search configuration, allowing businesses to identify high-risk clients more efficiently while streamlining the onboarding process for genuine customers. By utilising custom watchlists tailored to their specific business requirements, firms can proactively mitigate compliance risks.

In the rapidly evolving landscape of AML compliance, businesses need innovative solutions to streamline their processes and maintain regulatory compliance. Advanced automation and configurability capabilities offer a game-changing approach to AML workflows.

By leveraging fully automated workflow capabilities and extensive search configurability, businesses can customise their AML processes and focus on their core operations. The result is enhanced efficiency, improved customer onboarding, and reduced compliance risks. Embracing these technologies will empower businesses to thrive in the evolving compliance landscape while maintaining their commitment to regulatory standards.

SmartSearch’s commitment to supporting regulated firms with AML compliance spans over a decade. Their digital compliance solution has earned the trust of more than 6,000 clients and 55,000 users, including prominent financial services and property firms, and leading accountancy and legal firms.

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